From the case studies
What the case studies report about Overjet
This page only repeats lines from verified cases that name Overjet. It adds no price, rating or result of its own. 2 case studies.
Vendor-reported · Checked 20 October 2026
How the case names it:
- Overjet AI Insurance Verification. Overjet's insurance-verification page now presents an 'AI insurance coordinator' called Ivy.
Result lines that name it
- Overjet reports the practice saves 15+ hours a week that used to go on manual insurance checks and phone calls (case study, December 2025).
Source - Overjet reports that each verification now comes back with 85% or more of the information complete, against about 50% from most earlier tools. It calls this a 70% increase in data completeness.
Source - Overjet reports it now surfaces details that were not available to the practice before: periodic exam frequency, periodontal history and comprehensive patient history.
Source - In a testimonial on Overjet's undated Ivy product page, Dr. James Candon of Bridge Mill says the team is saving four hours a day with Ivy. He adds that the reports are more complete and easy to read, and that they can be searched by code.
Source
What the case says did not go well
- Vendor-reported: every number comes from Overjet's marketing pages. None says how the hours saved were measured or over what period.
- Our caveat: the two time-saved figures are given in different units, possibly for different product versions. The December 2025 case study says 15+ hours a week. The undated Ivy page quotes four hours a day, which comes to roughly 20 hours over a five-day week. Neither explains how it was measured.
- Our caveat: tool quality appears to vary. The case study says the practice had already tried four other verification solutions before Overjet.
- Overjet's own blog posts (October 2025) say practices typically keep manual verification for about 5–10% of patients whose plans or carriers are not fully supported. They also say manual checks may be needed during extended payer portal outages.
Cost paragraph from the case
Not disclosed for Bridge Mill. In an October 2025 blog post on automated verification in general, Overjet says monthly subscriptions typically run $200–$800 depending on practice size and features, with extra costs for integration and training. That is a vendor's estimate for the category, not this practice's price.
The paragraph is shown in full because it names this tool. Any other product in the same paragraph is not given a result of its own here.
Practitioner report · Checked 20 October 2026
How the case names it:
- Overjet Voice (ambient notes, built on acquired DentalBee technology)
Result lines that name it
- A commenter whose office uses Overjet with its own templates for limited exams, new-patient exams and consults said the notes capture everything in detail and usually need only minor tweaks. Routine procedures still get plain templates.
Source
What the case says did not go well
- Open-bay mic bleed: a commenter whose boss installed Overjet's microphones warned that in open operatories the system hears the next chair, which makes for a very confusing note. Overjet's Voice page recommends two microphones per operatory but doesn't address open bays.
- Repeat errors: in the same August 2026 thread, another commenter said Overjet keeps making the same mistake and never learns.
Cost paragraph from the case
None of the commenters said what they pay. List prices checked on 2026-10-20 (per clinician unless noted): Freed advertises plans 'starting at $39/mo', and its entry plan is capped at 40 notes a month. Its comparison table ticks 'Organization-wide BAA' for the Premier and custom-priced Groups plans, not Starter/Core. DigitalTCO lists $120/month in the US (£99 + VAT in the UK). Kiroku's pricing page shows only pounds and Australian dollars (£26.99 to £89.99 a month), and its US page says letters come with the Pro plan. Dentistry Dashboard AI Dental Notes is £40.99/month per dentist in the UK; it links to a US pricing page we didn't check. Plaud's NotePin recorder is $159. Its healthcare page lists a free starter plan with 300 transcription minutes a month, plus larger plans priced elsewhere. Overjet Voice pricing isn't published. In a May 2026 episode, podcast host Dr. Alan Mead explains why compliant AI scribing software carries a premium price: the vendor signs a BAA, which carries legal liability, and has to delete data promptly (per the show notes). Disclosure: the January 2025 podcast episode where Dr. Giles Damron introduced Freed listed his promo code DrDamron50 ($50 coupon) next to a tracked link (getfreed.sjv.io). The July 2026 episode carried the podcast's own code VERYDENTAL (50% off the first three months).
The paragraph is shown in full because it names this tool. Any other product in the same paragraph is not given a result of its own here.
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