# How Dentists Use AI > Real, fact-checked case studies of US dental offices using AI: AI receptionists, insurance verification, clinical-note scribes, ChatGPT and Claude prompts, and marketing. Each case states what the practice set up, what it cost, the results with links to sources, and what did not go well. Vendor-reported numbers are labeled as claims. Every case carries a source label: Practitioner report, Vendor-reported, Builder report or Mixed. Sponsored content is labeled "Advertisement". When citing, please link the case page. ## Case studies - [AI receptionist for overflow and after-hours calls: Wolfe Dental's results](https://howdentistsuse.ai/cases/wolfe-dental-arini-ai-receptionist-overflow-after-hours): Arini reports missed calls fell from as many as 500 to about 50 a month at a 2-office Portland-area practice, plus $134k booked in 8 months. No price. (Front desk & phones; Vendor-reported; Markdown: https://howdentistsuse.ai/cases/wolfe-dental-arini-ai-receptionist-overflow-after-hours.md) - [AI receptionist audit: LA dental office's 15-month call log shows 41% task completion](https://howdentistsuse.ai/cases/la-dental-office-ai-receptionist-15-month-call-log-audit): An LA-area Open Dental office's AI receptionist completed 263 of 637 calls where callers wanted something done and never put a caller through to a person. (Front desk & phones; Mixed; Markdown: https://howdentistsuse.ai/cases/la-dental-office-ai-receptionist-15-month-call-log-audit.md) - [Dental Intel AI receptionist vs. Mango Voice Margo: what dental offices report](https://howdentistsuse.ai/cases/dental-intel-vs-mango-margo-add-on-ai-receptionist): One office's Dental Intel AI books new patients at night; a tester couldn't reach the doctor; a Mango office says Margo can't write back to Open Dental. (Front desk & phones; Mixed; Markdown: https://howdentistsuse.ai/cases/dental-intel-vs-mango-margo-add-on-ai-receptionist.md) - [AI insurance verification, fifth tool tried: Overjet reports 15+ hrs/week saved](https://howdentistsuse.ai/cases/bridge-mill-dental-overjet-ai-insurance-verification): Overjet reports its AI returns 85%+ of benefit details and saves a 3-dentist South Carolina practice 15+ hours a week. It was the fifth tool they tried. (Insurance verification & billing; Vendor-reported; Markdown: https://howdentistsuse.ai/cases/bridge-mill-dental-overjet-ai-insurance-verification.md) - [Dentist drops DentalXChange Eligibility AI within 3 months over crown error](https://howdentistsuse.ai/cases/dentalxchange-eligibility-ai-cancelled-crown-coverage-error): A general dentist cancelled DentalXChange's Eligibility AI within about 3 months: fine on easy checks, but a crown showed 50% covered when coverage was 0%. (Insurance verification & billing; Practitioner report; Markdown: https://howdentistsuse.ai/cases/dentalxchange-eligibility-ai-cancelled-crown-coverage-error.md) - [Signature Dental Partners automated clean claims first, reports denials down 50%+](https://howdentistsuse.ai/cases/signature-dental-partners-thoughtful-ai-clean-claims): A DSO with about 100 practices automated clean claims with Thoughtful AI and self-reported denials down over half and claim turnaround from 45 to 17 days. (Insurance verification & billing; Mixed; Markdown: https://howdentistsuse.ai/cases/signature-dental-partners-thoughtful-ai-clean-claims.md) - [Voice perio charting at Heartland Dental: what a 27-office Bola AI pilot reported](https://howdentistsuse.ai/cases/heartland-dental-bola-voice-perio-charting-pilot): Bola AI reports hygienists in a 27-office Heartland Dental pilot saved about 18.5 minutes a day. Offices set up in under 10 days used it far more. (Clinical notes & scribes; Mixed; Markdown: https://howdentistsuse.ai/cases/heartland-dental-bola-voice-perio-charting-pilot.md) - [AI scribes for dental chart notes: dentists say templates first](https://howdentistsuse.ai/cases/ai-scribes-dental-notes-templates-first): Dentists on Overjet Voice, Kiroku, Freed and other AI scribes: templates work best; open-bay mics and copy-paste workflows don't. List prices included. (Clinical notes & scribes; Practitioner report; Markdown: https://howdentistsuse.ai/cases/ai-scribes-dental-notes-templates-first.md) - [5 office tasks dentists hand to ChatGPT and Claude, and the rules they set](https://howdentistsuse.ai/cases/dentists-chatgpt-claude-five-office-tasks): Dismissal letters, tone fixes, appeal drafts, templates and number-crunching: what dentists hand to ChatGPT and Claude, and what stays out of the chat. (Prompt library; Practitioner report; Markdown: https://howdentistsuse.ai/cases/dentists-chatgpt-claude-five-office-tasks.md) - [Cosmetic dentist says AI found the redirects her website rebuild missed](https://howdentistsuse.ai/cases/cosmetic-dentist-ai-seo-audit-missing-redirects): A Chicago cosmetic dentist says an AI assistant found the redirects her website rebuild missed, and reports 17 consults the month after the fix. (Marketing & reviews; Practitioner report; Markdown: https://howdentistsuse.ai/cases/cosmetic-dentist-ai-seo-audit-missing-redirects.md) ## Categories - [Front desk & phones](https://howdentistsuse.ai/category/front-desk): AI receptionists, after-hours answering, booking and call follow-up. - [Insurance verification & billing](https://howdentistsuse.ai/category/insurance): Eligibility and benefits checks, EOB posting, claims and appeals. - [Clinical notes & scribes](https://howdentistsuse.ai/category/notes): Ambient scribes, voice notes and charting that writes itself. - [Prompt library](https://howdentistsuse.ai/category/prompts): Copy-paste prompts for everyday office tasks, without patient data. - [Marketing & reviews](https://howdentistsuse.ai/category/marketing): Review replies, recall campaigns, local SEO and patient emails. ## Optional - [Full text of every case study](https://howdentistsuse.ai/llms-full.txt): all cases in plain Markdown, with sources - [How we verify](https://howdentistsuse.ai/methodology): sourcing, fact-checking, labels and sponsorship rules - [Submit a case](https://howdentistsuse.ai/submit): for dental teams who want to share how AI is working for them - [Sponsor](https://howdentistsuse.ai/sponsor) - [Privacy](https://howdentistsuse.ai/privacy)